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He was clean and he cleaned everything up that he touched and put on booties when coming in. He repaired the stuff well. There were no extra dings that he left behind. The toilet is better than it was the day it was installed. I also have one of those faucets where the end of the faucet pulls out as the little spray spout and the hose started to get a little bubble on it. He didn't repair that because it hadn't actually failed yet. He couldn't repair it unless it was a failure. After requesting service for my A/C breakdown on 5/16/18, the contractor assigned to me went unresponsive to my calls for repair for 8 days. I then found another contractor that completed the repair, and sent an invoice to AHS dba HSA for the repair. They then began sending notices in the mail stating that my claim would not be covered due to a "pre existing condition. " My blower motor did NOT break down due to a pre existing condition.

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Also, consumers don't have fair and reasonable expectations.

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For home sellers, offering the buyer a paid up, one year home warranty with the home purchase may provide a measure of protection against buyer complaints about any home defects that arise after the sale closes.

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Torine said then heard from a CCHS senior claims manager, who said she would be handle everything.

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The company would give a $325 "gesture discount," but it would still cost $1,000 to cover the repairs.